Information About ColoHealth

"I was most impressed with your customer service.  Diane was fantastic!"

My experience doing business with you was a very good one!  To me, Diane was really the face of your company because she was the one I had the most direct contact with.  She provided excellent service--every need or question that I've had, Diane has answered to the tee.

I initially chose to do business with you because it was available through the Internet and therefore very feasible and efficient to sign up for.  I also liked the layout of your web site and the variety of valuable information that was provided.  It seemed very thoroughly explained.

But I was most impressed with your customer service.  Diane was fantastic.  She answered all of my questions, was very patient with me, and was very punctual with answers and replies.  I definitely recommend ColoHealth.

Nicky Quinby
Library Assistant
Greeley, CO

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3. You get everything you need for the entire process to be EASY.  
   
   Our report, Colorado Health Insurance Made Easy provides a clear explanation of how health insurance works, and how to compare the options you have and choose a plan. You have access to instant quotes and online applications.  And you have personal access to us before and after you sign up.  We strive to provide a level of service that is almost unheard of in the health insurance business today.  From answering your questions about health insurance or Health Savings Accounts, to helping you choose the right plan, to tracking your application through the underwriting process and getting the policy issued – we are there every step of the way.  The big internet agencies simply can't match this.
   
   
4. You can do it yourself, or contact us for assistance.  
   
   You can also quickly get your questions answered by using our contact form or if you have a quick question pick up the phone and give us a call at 866-749-2045.  If you have a question while filling out the application, please call us and let the receptionist know that it is an URGENT call, and to see if one of us is available right then.
   
   To handle the large volume of requests we get, we work primarily by telephone appointment.  If you would like assistance in choosing a plan, discussing the pros and cons of the plans you are considering, or perhaps help in deciding between an HSA plan and a co-pay plan, please schedule a telephone appointment.  We will collect some initial information from you which will allow us to do some initial research on your options so that we are well prepared when we meet.  Visit our Appointment page to request a time to talk.
   
   
5. Our No-Risk, Totally Thrilled, Money-Back Guarantee. 
   
   At ColoHealth, we strive to be nothing less than the best online health insurance agency in the state of Colorado.  We are a small team dedicated to providing honest and outstanding personal customer service and to finding you the lowest rates for the coverage you need.  If you have questions or need any assistance, please use our contact form or give us a call at 866-749-2045.
   
   If you purchase a health insurance plan from ColoHealth and are not totally blown away by the service you receive before you apply, while your application is in the approval process, or up to 10 days after you receive your policy, you may cancel and receive a 100% refund.  This is not our guarantee, it is a legal requirement under Colorado state law.
   
   But we are so confident that doing business with us will save you time, money, and frustration, that we also offer this no-risk guarantee.  If you are unhappy with our service when you enroll or at any time in the future, we will also personally assist you in finding coverage through a different insurance agency, at absolutely no cost to you.
   

   There are NO questions, NO forms to fill out, NO flaming hoops to jump through, and NO explanations required.  Simply put, if you do not believe that we are saving you money and making your life easier, then you should not do business with us.  We know of no one else offering a guarantee this strong.

   Check out your instant quotes, choose a plan, and apply today.

"Personalized emails that were applicable to ME and being able to reach someone by phone without having to go through 15 minutes of 'press 1 for...' has been amazing!"

I chose to go through your agency because I was recommended to try it by a good friend!  My friend told me that he found it easy to find a good policy and that the process was made clear and easy to understand.  When I visited the website, I found it to be so.

The best part about my experience has been the personal attention that I received.  Personalized emails that were applicable to ME and being able to reach someone by phone without having to go through 15 minutes of "press 1 for..." has been amazing!

The personal approach has been key. By phone or email, I was dealt with in a friendly and helpful manner. I also found the website and paperwork to be straightforward and easy to understand.

I am getting my masters in Community Counseling through the University of Northern Colorado, and I have recommended this service to some of my classmates in my masters program who are looking for insurance.

Thanks so much for the great service!

Kelly Mason
Colorado Springs, CO

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